Delivering exceptional service to each customer on each project
Professional services reduce risk and help you align your technology with your business goals.
GDT offers a full suite of Engineer Furnish & Install (EF&I) services. We leverage industry best practices and methodologies to ensure consistency and quality throughout the lifecycle of your project. And we maintain a flexibility of mindset that allows us to lend a unique approach to each customer on each project. The GDT Professional Services Team deploys complex solutions with minimal disruption that benefit your business in the short- and long-run.
Design services and hands-on management
GDT technologies and services are designed, built and delivered by professionals with the most prestigious certifications in the industry. The corporate culture of GDT and long list of blue chip clients attract these top talent individuals who are available to back up burdened IT organizations and expedite innovation through the deployment of top technologies.
Before beginning a solution design, GDT architects and engineers look beyond the technical and look at the needs of the business. We ask questions and discuss ideas to make certain we understand each customer and each project. Employing a full team approach, GDT assigns account and project managers that are hands on and available to keep you satisfied and keep the project on schedule. Other associates procure, inventory, asset tag, and warehouse all product until deployment, and during deployment work to ensure as little disruption to the client business as possible.
Transition, residency, education and advanced services
GDT also provides post-deployment support. Our transition services include service-desk support, incident management, and vendor management and are available for those clients who need the additional post-install services.
Residency services involve the placement of one of our team members within your business.
Our educational services and personalized training enhances an IT organization’s knowledgebase and leverages the technology investment. We tailor the educational experience and equip your employees to meet your organization’s unique goals.
The full range of GDT managed services include value-added Cisco Smart Net Total Care as well as EDGE, INSITE, and INSITE Pro, our reactive incident-bases and best-in-class, proactive intervention-based services.
GDT labs and staging facility
The success of the GDT Lab and Staging Facility is a large component in the ability of GDT to earn and maintain the highest customer service rating for professional service. The facility is the epitome of architectural best practices and a testament to the level and quality of service that GDT expects of itself and delivers to its clients.
- Build proof-of-concept mock-ups and perform interoperability testing
- Provide demonstrations of multi-vendor solutions to clients & prospects
- Replicate, validate, fine-tune solutions prior to deployment
- Facilitate mentored installs performed by clients under our tutelage
- Provide code and upgrade testing for current clients
- Give rise to newly-certified CCNA, CCNP & CCIEs