Press & News

GDT and CloudFabrix to Jointly Offer NextGen IT Transformation Services

Dallas, TX – GDT, a leading IT integrator and data center solutions provider, and CloudFabrix, an AIOps Software vendor, have joined forces to accelerate the IT transformation journey for customers with next generation managed services built on the CloudFabrix cfxDimensions AIOps platform. As a result, GDT will enhance its current managed services offerings, which include cloud, hybrid IT, IoT and customized DevOps solutions. Ideal for VARs and MSPs, the CloudFabrix AIOps platform provides product and services suites for enterprise customers and MSPs, and offers a wide array of foundational capabilities, including any-time, any-source Data Ingestion, Dynamic Asset Discovery, Advanced Analytics, Machine Learning and Blockchain, among others.

The CloudFabrix AlOps platform, which addresses cloud, security and architectural needs, also provides implementation services and enterprise support to VARs and MSPs, all of which greatly reduces partners’ time to value (TtV). Now GDT, when combined with its tremendous engineering skillsets and vast experience providing managed services to customers of all sizes and from a wide range of industries, will be able to further enhance what it’s provided to customers for over 20 years―the delivery of highly innovative IT solutions with a customer-first focus.

“CloudFabrix has already enabled GDT to address many of the architectural and security needs of our customers,” said GDT President Vinod Muthuswamy. “And that, combined with our experience delivering managed services, cloud, hybrid IT, IoT and customized DevOps solutions to customers, will accelerate and improve upon our ability to provide innovative technological solutions that ultimately help customers work on the projects that will help shape their organization’s future.”

Said CloudFabrix Chief Revenue Officer Kishan Bulusu, “We are excited about working closely with GDT, a network integrator that’s made a tremendous name for itself in the managed services, cloud and hybrid IT space. The initiatives we’ve developed at an organic level will not only enhance GDT’s service offerings, but better serve the MSP community at large. Partnering with GDT will also help CloudFabrix enhance our product and platform offerings, and allow us to focus on NextGen technological and architectural capabilities. This will ultimately help CloudFabrix better address and serve the unique needs of our partners’ customers.”

About GDT

Headquartered in Dallas, TX and with approximately 700 employees, GDT is a global IT integrator and solutions provider approaching $1 Billion in annual revenue. GDT aligns itself with industry leaders, providing the design, build, delivery and management of IT solutions and services. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

 About CloudFabrix

CloudFabrix enables Responsive & Business aligned IT by making your IT more agile, efficient and analytics driven. CloudFabrix accelerates enterprises to holistically develop, modernize and govern IT processes, applications and operations to meet business outcomes in a consistent and automated manner. CloudFabrix AIops Platform simplifies and unifies IT operations and governance of both traditional and modern applications across multi-cloud environments. CloudFabrix accelerates enterprise’s cloud native journey by providing many built-in foundational services and turnkey operational capabilities. CloudFabrix is headquartered in Pleasanton, CA.

GDT Wins VMware 2017 Regional Partner Innovation Award

Partners Awarded for Extraordinary Performance and Notable Achievements

GDT today announced that it has received the Americas VMware Partner Innovation Award for the Transform Networking & Security category. GDT was recognized at VMware Partner Leadership Summit 2018, held in Scottsdale, AZ.

“We congratulate GDT on winning a VMware Partner Innovation Award for the Transform Networking & Security category, and look forward to our continued collaboration and innovation,” said Frank Rauch, vice president, Americas Partner Organization, VMware. “VMware and our partners will continue to empower organizations of all sizes with technologies that enable digital transformation.”

GDT President Vinod Muthuswamy said, “GDT is honored to have received the Americas VMware Partner Innovation Award in the Networking & Security category. It’s humbling to know our innovation and focus in network and security transformation is being recognized by leaders like VMware. Our close partnership with VMware is greatly enabling our customers to realize their Hybrid IT and digital transformation vision and goals.”

Recipients of an Americas VMware Partner Innovation Award were acknowledged in 14 categories for their outstanding performance and distinctive achievements during 2017.

Americas Partner of the Year Award categories included:

  • Cloud Provider
  • Emerging Markets Distributor
  • Empower the Digital Workspace
  • Integrate Public Clouds
  • Marketing
  • Modernize Data Centers
  • OEM
  • Professional Services
  • Regional Distributor
  • Regional Emerging Markets Partner
  • Solution Provider
  • Transform Networking & Security
  • Transformational Solution Provider
  • Technology

About VMware Partner Leadership Summit 2018

VMware Partner Leadership Summit 2018 offered VMware partners the opportunity to engage with VMware executives and industry peers to explore business opportunities, customer use cases, solution practices, and partnering best practices. As an invitation-only event, it provided partners with resources to develop and execute comprehensive go-to-market plans.  VMware Partner Leadership 2018 Summit concluded with award ceremonies recognizing outstanding achievements in the VMware partner ecosystem.

About GDTHeadquartered in Dallas, TX with approximately 700 employees, GDT is a global IT integrator and solutions provider approaching $1 Billion in annual revenue. GDT aligns itself with industry leaders, providing the design, build, delivery and management of IT solutions and services. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

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VMware is a registered trademark of VMware, Inc. in the United States and other jurisdictions.

 

Dallas Network Integrator GDT’s Spring Fling Bar-B-Que Results in $10,000 Donation to New Horizons of North Texas

Dallas, TX – Dallas-based technology and systems integrator GDT announced at its Annual Spring Fling Bar-B-Que, May 3rd and 4th, that New Horizons of North Texas will receive this year’s $10,000 winner’s donation.

GDT’s Annual Spring Fling Bar-B-Que was started in 2014 by GDT CEO J.W. Roberts to further the company’s fun atmosphere while benefiting local charities. The event pits ten (10) GDT Account Executives competing against each other to determine who can smoke the best brisket and ribs. Each cross-departmental team was comprised of GDT technology partners, including Cisco, HPE, Dell EMC, Pure Networks, VMware, Veeam, Juniper Networks, Hypercore Networks, Cohesity, QTS, APS, Jive Communications and Global Knowledge.

The Spring Fling Bar-B-Que is centered around a 19-hour, highly competitive cooking event, featuring state-of-the-art smokers, secretive, pre-event meetings, and closely guarded recipes. It’s a great event full of food and fun, and provides the perfect environment for camaraderie and relationship building for the over 300 GDT employees in Dallas. And, of course, a winner is awarded who unveils their selected charity to receive the $10,000 donation. GDT Account Executive Chris Bedford, who captained the winning team, selected New Horizons of North Texas.

Said Bedford, a 20-year GDT veteran, “Our annual Spring Fling Bar-B-Que is one of the many marquee―and outrageously fun―events our marketing team produces each year, but being able to donate $10,000 to a great organization like New Horizons of North Texas makes it even more special.”

GDT’s Annual Spring Fling and Bar-B-Que is one of many examples of the company’s work hard, play hard philosophy and its ongoing commitment to giving back to the D/FW community.

About New Horizons of North Texas

New Horizons is a faith-based 501(c)(3) nonprofit dedicated to serving at-risk youth growing up in situations of poverty and academic struggle. The mission of New Horizons of North Texas is to empower at-risk youth to reach their full potential with tutoring, mentoring, and faith-building. Hew Horizons works with a highly relational, individualized, and long-term approach to provide support for elementary students all the way through their high school graduation, while providing over 250 hours of mentorship to each child each year. Visit www.newhorizonsofntx.org to learn more about New Horizons.

About GDT

Founded in 1996, GDT is an award-winning, international multi-vendor IT solutions provider and maintains high-level partner status with several of the world’s leading IT solutions and hardware providers, including HPE, Cisco and Dell EMC. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

Are you Cloud-Ready?

Let’s face it, moving to the cloud is sexy. It’s the latest thing―at least as far as the general public is concerned―and proudly stating “We’re moving everything to the cloud” sounds modern, cutting-edge, even hip (if you want to impress people at a cocktail party, inform them that the concept has actually been around for fifty (50) years. The Cloud’s real impact, however, was felt in the late 1990’s when Salesforce came onto the scene and began delivering an enterprise application to customers via their website). Yes, everybody, it seems, wants to move to the cloud.

While many might feel their organization is cloud-ready, the truth is most are not. It seems and sounds so simple to move applications to the cloud (you just log into a website and start using the application, right?), but a lot of preparation, interviews and fact-finding must be conducted ahead of time.

The following are a list of questions you should ask yourself prior to a cloud migration. If companies don’t ask themselves, and be able to answer, the following questions, their cloud migration will leave them wondering if moving to the cloud was such as great idea in the first place.

Why are you moving to the Cloud?

If “Because it’s the thing to do” is your answer, even if you’re too embarrassed to state it publicly, it’s time to give the question deep-diving, considerable thought. And “Because it will save costs” isn’t enough prep, either. The Cloud offers many benefits, of course, but to fully realize them requires extensive knowledge regarding how to get them. If cloud migrations are completed correctly and comprehensively, your organization can enjoy greater flexibility, more robust disaster recovery options, capital expenditure savings, more effective collaboration, work-from-anywhere options, automatic software and security updates, enhanced competitiveness in the marketplace, and better, safer controls over proprietary information and documentation. But to get any or all of those, your current environment first needs to be risk assessed.

Have you conducted a Risk Assessment?

Risk assessments are a critical component of cloud migrations. Consideration needs to be given to:

  • Savings, both in costs and time
  • How the cloud solution can, and will, be right-sized to meet the unique demands of your organization
  • The role automation, if needed, will play in your cloud deployment
  • How staff resources will be managed, including any previous cloud expertise and skillsets you have on staff
  • The ongoing monitoring of the cloud solution, and the ability to analyze usage and make necessary adjustments when needed (and they will be needed)
  • Security needs, including compliance with any industry-related regulations, such as, to name a couple, HIPAA and PCI
  • How sensitive data will be protected
  • Disaster recovery, including backups and auto-recovery
  • The ability to satisfy Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs)

Failure to consider and satisfy any of the aforementioned could mean your cloud migration is doomed to fail. Again, a detailed, comprehensive risk assessment is a critical component that must be conducted prior to building a cloud migration strategy.

How will moving to the cloud affect business operations, not just IT?

Thinking outside the IT box is critically important. Interviews with key stakeholders from all business units―finance, marketing, accounting, project management, sales, DevOps, HR, etc.―need to be conducted to determine and understand their practices and goals, and how the cloud migration will affect, and enhance, them. A thorough analysis of the current environment needs to be conducted to understand how departments work interdependently. IT infrastructure, security, application dependencies and cost analysis needs to be considered for each.

Are my applications Cloud-Ready?

It’s important to understand which applications are well-suited to move to the cloud, including related options for each. Some applications should be moved to the cloud, some should be in a private cloud, and others shouldn’t, or can’t, be moved at all. Each organization has unique needs and requirements, and all need to be incorporated into a migration plan that both organizes and prioritizes them so desired results can be achieved. For instance, certain mission-critical applications probably shouldn’t be migrated first, as their downtime might bring the entire organization to a grinding and costly halt.

Call on the Experts

The many benefits of moving to the Cloud are achievable, but getting there requires a level of expertise and associated skillsets that most organizations don’t already have on staff. If you have questions about moving to the Cloud, regardless of the size of your organization and its associated infrastructure, contact the GDT Cloud experts at AWSTeam@gdt.com. They’d love to hear from you.

When SOC plays second fiddle to NOC, you could be in for an expensive tune

It’s not uncommon for people, even some IT professionals, to assume all of their organization’s security needs are being addressed through their NOC (Network Operations Center). Chances are, they’re not. NOCs and SOCs (Security Operations Centers) are entirely different animals, however, with varying goals and staffed by IT professionals with different skillsets and security-related industry certifications. Sure, they both identify issues, then work to resolve them, but most of the similarities end there.

In 2017, well over 4 billion records were exposed to cyberattacks. Believing your company is somehow shielded from them because it’s not of the Fortune 500 variety is a fool’s paradise. No company, regardless of its size or the industry within which it operates, is immune from threats. In a recent Global Information Security survey, only half of the participating organizations believed they could even detect or predict a cyberattack. Amazingly, many organizations view security as an afterthought, and cobble together a security plan with existing personnel who are ill-equipped to handle the intricacies and demands needed to fend off the bad guys―unfortunately, there are a lot of them.

The SIEM―what it is, and why it’s critically important

It can be argued that the SIEM (Security Information and Event Management system) is the fuel that makes the SOC engine run. It collects information from devices that are on or access the network, including login attempts and data transfers, then alerts security professionals of any potential threats. There was a time when SIEMs got a bad rap, some of it deservedly so. At one time, they generated a lot of false positives, which resulted in many “boy who cried wolf” scenarios. Many customers didn’t trust them to reliably provide usable information, at least on a regular basis, and quite possibly ignored alerts on actual threats. Thankfully, however, SIEMs have gotten far more accurate and reliable in recent years, in part because they now allow for far more customization, both in reporting and automated responses.

Don’t hand the SIEM reins over to anybody

Having a SIEM isn’t a set it and forget it proposition. Dealing with security threats is a digital cat and mouse game. New cyberattacks are being invented every day, and the types of threats, such as phishing, DDoS and Trojans (to name a few) are plentiful. And even if you provide extensive, internal training, you’ll never be able to fully you’re your company’s biggest threat―end users, many of whom have a seemingly innate ability to allow, even unknowingly invite, security threats onto the network.

Specialized Security Skillsets

It’s a security analyst’s job to understand the greatest asset threats, and understand which of the customer’s assets take the highest priorities. They can create mock attack scenarios to ensure the SOC can, and will, respond when real attacks occur. From this, they can better customize security detection and ensure responses are structured accordingly.

Threat Intelligence

A key element that security analysts provide is threat intelligence, which is the proactive understanding of existing threats or those on the horizon, including, of course, how to defend against them. Ask an IT professional about their organization’s threat management plan and mediations they have in place to address the vast array of existing or future threats, and you’ll probably be met with stunned silence. If they’re not well-versed in security, chances are existing and impending threats haven’t been considered. And if they haven’t been considered, it goes without saying that they’re not prepared to defend against them.

Plugging Security Gaps

Cybercriminals are essentially looking for one thing―vulnerabilities. Not fully understanding where network vulnerabilities exist can leave organizations wide open for attacks. Some of these vulnerabilities can be addressed with simple software patches, but if nobody on staff is closely monitoring and implementing them, you’ve made an unconscious decision to leave many security gaps unaddressed. It may or may not come as a surprise that most organizations don’t have a well-defined security patch management plan in place.

Monitored and Managed 24x7x365

Providing on-going, real-time management and monitoring of an organization’s endpoints, networks, services and databases 24×7 is critical when defending against threats. Your SOC is only as good as its weakest link, and if providing this level of security and scrutiny isn’t possible, you’ve just defined a very weak link. Threat detection and related responses must be timely, regardless of threat type, time of day or day of week.

For questions, call on the experts at GDT

Sure, companies can operate their own SOC, but whether it’s done in-house or with a 3rd party managed security solutions provider, it should be managed, maintained and monitored by tenured security analysts who think, live and breathe security. Anything less might soon leave you wondering why you ever thought a SOC could play second fiddle to the NOC. And security analysts, when combined with advanced automation solutions, will greatly enhance your defense against cyberattacks and security breaches.

For more information about GDT’s SOC Managed Services, or if you have questions about anything related to IT security, contact GDT’s security professionals here. They’d love to hear from you.

And if you’d like to better address some of your network security concerns, subscribe to GDT’s Vulnerability Alerts, which contain information and links to software patches.

 

 

 

 

GDT Lunch & Learn on Data Breaches–Protecting the Corporate Consumer

On Tuesday, May 22nd, GDT SOC Analyst Moe Janmohammad presented, as part of the GDT Agile Operations (DevOps) team’s weekly Lunch & Learn series, information about data breaches. They’re seemingly a weekly occurrence these days, and while there has been a lot of discussion around protecting consumers, very little is being done for the corporate purchaser.  Watch and learn how companies and individuals can understand what their risk profile is, and when and where they may have already been compromised.

GDT and QTS Enter Into Cloud and Managed Services Partnership

Agreement represents continued successful execution on QTS’ strategic growth plan

QTS Realty Trust (NYSE: QTS), a leading provider of software-defined and mega-scale data center solutions, today announced that it has entered into a strategic partnership with GDT, an international provider of managed IT solutions, representing a key step in QTS’ strategic growth plan announced in February 2018. Under the agreement, QTS will transition certain cloud and managed services customer contracts and support to GDT. QTS expects to complete its transfer of approximately 200 specific customers to GDT by the end of 2018.

Under the terms of the agreement, GDT will expand its colocation presence within QTS facilities to support customers as they are migrated to GDT’s platform. As GDT is an existing QTS partner and CloudRamp customer, QTS will facilitate a seamless integration with GDT through its Service Delivery Platform (SDP), which will provide customers enhanced visibility and control of their IT environments. Upon transition of the customers, GDT will maintain the current service level and support pursuant to the terms of each individual customer contract.

“We are pleased to partner with GDT, a leading managed IT provider and current QTS CloudRamp customer, to extend our hybrid solution capabilities while maintaining the consistent world-class service and support our customers have come to expect,” said Chad Williams, Chairman and CEO – QTS.

“This agreement also represents the next step in our strategic plan to accelerate growth and profitability,” Mr. Williams continued. “Consistent with our goal of narrowing the scope of cloud and managed services that we directly deliver, this partnership improves our ability to continue to deliver a differentiated hybrid solution, while unlocking enhanced profitability and future growth opportunities for QTS. Through SDP, we can enable a broader set of services for our customers through partner platforms including public cloud providers, Nutanix for Private Cloud, Megaport and Packetfabric for universal software-defined connectivity, and now GDT for managed hosting and other IT solutions.”

As part of the agreement, GDT will pay QTS a recurring partner channel fee based on revenue that is transitioned, as well as future growth on those accounts. While the financial benefit to QTS during the year will be relatively modest as the accounts are transitioned, this partnership arrangement is expected to support future revenue growth and profitability, beginning in 2019 and beyond, without significant cost to QTS. QTS expects that, in transitioning customer contracts to GDT, the Company will be able to drive accelerated leasing performance and growth, improve predictability in its business and significantly enhance overall profitability.

“We are pleased to expand our partner ecosystem with QTS, one of the leading innovators in the data center space,” said GDT CEO, JW Roberts. “This new partnership will greatly enhance our customer-first focus and our ability to consistently deliver innovative solutions to the IT industry. We look forward to managing a smooth customer transition and delivering additional value.”

In connection with today’s announcement, QTS also announced that the Company will issue its financial results for the first quarter ended March 31, 2018 before market open on Wednesday, April 25, 2018. The Company will also conduct a conference call and webcast at 7:30 a.m. Central time / 8:30 a.m. Eastern time. The dial-in number for the conference call is (877) 883-0383 (U.S.) or (412) 902-6506 (International). The participant entry number is 7555289# and callers are asked to dial in ten minutes prior to start time. A link to the live broadcast and the replay will be available on the Company’s website (www.qtsdatacenters.com) under the Investors tab.

About GDT 

Headquartered in Dallas, TX with approximately 700 employees, GDT is a global IT integrator and solutions provider approaching $1 Billion in annual revenue. GDT aligns itself with industry leaders, providing the design, build, delivery and management of IT solutions and services.

About QTS 

QTS Realty Trust, Inc. (NYSE: QTS) is a leading provider of data center solutions across a diverse footprint spanning more than 6 million square feet of owned mega scale data center space throughout North America. Through its software-defined technology platform, QTS is able to deliver secure, compliant infrastructure solutions, robust connectivity and premium customer service to leading hyperscale technology companies, enterprises, and government entities. Visit QTS at www.qtsdatacenters.com, call toll-free 877.QTS.DATA or follow on Twitter @DataCenters_QTS.

GDT launches GWEN to promote the advancement of women in IT

Dallas, TX – Dallas-based technology and systems integrator GDT announced the formation of GWEN, an organization designed to encourage and promote the personal transformation and advancement of women in Information Technology.

GWEN, which stands for GDT Women’s Empowerment Network, will work to promote equal opportunities for women and empower growth within the STEM (Science, Technology, Engineering and Mathematics) community. GWEN was created with the following four (4) initiatives in mind: mentorship and professional development, networking, education and community outreach.

According to Meg Gordon, GDT’s Vice President of Services Operations, “By utilizing GDT’s established business principles, GWEN will increase the impact of women in all aspects of business and technology.  This initiative gives women the ability to collaborate with other highly skilled, seasoned women professionals through focused leadership, visibility and recognition, networking opportunities, and a means of delivering personal and professional development programs.”

According to report from The World Economic Forum, “In Information and Communication Technology, a sector which struggles with talent shortages, only 37% of companies regard enhancing women’s workforce participation as an opportunity for expanding the talent pool.” GWEN aims to increase that percentage.

About GDT

Founded in 1996, GDT is an award-winning, international multi-vendor IT solutions provider and maintains high-level partner status with several of the world’s leading IT solutions and hardware providers, including HPE, Cisco and Dell EMC. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

Dallas Technology Integrator GDT Names Crystal Mullins Director―Global Operations and Strategic Planning

Dallas, TX – Dallas-based technology and systems integrator GDT today announced Crystal Mullins has been named Director―Global Operations and Strategic Planning, effective immediately. In her new role, Mullins will continue to focus on GDT’s expansion globally and drive key transformation initiatives across all organizations.

Mullins has been with GDT since 2013, originally working in the legal department, then being promoted to Managing Principal of Global Operations. In that role, she quickly established GDT’s presence in Brazil, and continued to expand GDT’s global footprint to include  product and services delivery across Europe and Asia. Mullins was responsible for increasing GDT’s global revenue by 1,000 percent, or tenfold, in just three (3) years.

According to GDT President Vinod Muthuswamy, “Crystal has worked to develop a Global Team comprised of both global sales support and international invoicing & accounting specialists. She has greatly expanded GDT’s product offerings across Latin America, EMEA and APAC and has also pioneered our global services offerings through development of strategic partnerships abroad.”

Mullins is an operations & administration professional with more than a decade of experience in business development, corporate governance and international compliance. She is an expert in building and developing delivery platforms that provide the creativity and flexibility customers need for success in today’s complex global business environment.

About GDT

Founded in 1996, GDT is an award-winning, international multi-vendor IT solutions provider and maintains high-level partner status with several of the world’s leading IT solutions and hardware providers, including HPE, Cisco and Dell EMC. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

Dallas Technology Integrator GDT names Meg Gordon Vice President of Services Operations

Dallas, TX – Dallas-based technology and systems integrator GDT today announced Meg Gordon has been named Vice President of Services Operations, effective immediately. In her new role, Gordon will be focused on delivering an enhanced customer experience to GDT clients by enhancing everything from project management and engineering delivery, to price quoting and the streamlining of project methodology.

According to GDT President Vinod Muthuswamy, “This will allow us to deliver a better experience to our Customers from Quoting, Project Management to Engineering Delivery. In the short period of time that Meg has been with GDT, she has had a huge impact on the transformation of the processes and I am extremely confident in her ability to lead this organization through the next phase of growth.”

Gordon is an IT service management and PMO specialist with 15+ years of experience, and specializes on controls, processes and metrics centered around quoting and project delivery. Prior to joining GDT, Gordon had her own consulting company that focused on PMO best practices and driving continuous improvement through organizations.

Gordon holds a Bachelor of Science in Information Science and Technology from the University of Wisconsin.  She is a certified Project Management Professional (PMP) through the Project Management Institute, and is ITIL v3 Foundation certified.

About GDT

Founded in 1996, GDT is an award-winning, international multi-vendor IT solutions provider and maintains high-level partner status with several of the world’s leading IT solutions and hardware providers, including HPE, Cisco and Dell EMC. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

 

Inside the Security Operation Center with LogRhythm Advanced Intelligence Engine

Security moves very quickly. We live in a world where a ransomware attack can travel the globe and infect hundreds of thousands of computers before security engineers have had a chance to find out what is happening. To stay one step ahead of threats, we need cheat codes. We need to be able to see threats as they hit our networks before they get added to threat lists when it could already be too late.

LogRhythm is giving security engineers the tools to create their own cheat codes. It isn’t up-up-down-down-left-right-left-right-B-A, but if created properly, it could be just as powerful as the Konami Code. LogRhythm delivers their Advanced Intelligence Engine with over 900 rules out of the box, which cover a broad spectrum of attacks from insider threats to sophisticated intrusions. For more fine grain control over security alerts, security analysts can create custom rules for more visibility and detection within their own networks.

LogRhythm is different from traditional security monitoring tools since it correlates all data in the system logs, not just suspected security events. This makes tuning the platform for false positives more difficult but far more insightful. Modern attacks can come from any number of sources, many of which could look like normal traffic to a security analyst. LogRhythm’s Advanced Intelligence Engine uses 70 different log metadata fields to perform real-time analysis of all incoming logs for correlation and security anomalies.

For the high-volume alerts that have a standard response, security engineers can also leverage SmartResponse. SmartResponse can be called by Advanced Intelligence Engine rules to perform tasks and run scripts with little to no interaction from the engineer. If a critical service on a server crashes and doesn’t come back up after a set time, a SmartResponse can be triggered to restart it and alert an engineer, if repeated login attempts are detected for a user, SmartResponse can lock the account until an administrator investigates.

They may not be traditional cheat codes, but LogRhythm’s Advanced Intelligence Engine and SmartResponse allow security engineers to stay one step ahead of a world of threats.

DevOps Team Invests in Agile Operations Model

Leading a team of developers working on IT solutions during a transcendental shift has been an eye-opening experience.  Traditional software development has a cadence and regularity that makes integrating new processes fairly straightforward.  It helps that a lot of the Agile ecosystem was crafted for and by software teams.  The status-quo is always comfortable.

These days, I find myself in an environment that is anything but regular.  The sheer landslide of products and solutions that are bubbling up as software permeates the traditional infrastructures of our networks and data centers leads to the technical equivalent of ‘Who’s On First?’.  Pair that with a constant need to customize, integrate and create on top of canned solutions drives project complexity through the roof.  To bring order to the madness requires a new look at practices from industry, engineering, and development.

Today’s IT teams are being caught flat-footed, without the processes or workflows to keep up with the pace of business or technology, but the Agile mantra of ‘release early, release often’ doesn’t apply when you need to guarantee five 9’s.  Is there a middle ground?  Can we speed the IT response while still guaranteeing uptime?  The short answer is ‘Yes’, but it requires you ask another question, ‘How determined are you to change?’.

While delving deeply into how to achieve operational transformation is out of scope for this article, I would like to touch on some highlights from our own experience.  Most importantly, you must fully embrace the concept of team.  There really are no ‘I’s’, there is a unified front and the circle of trust is strong.  The team should share a vision of their process which gives them ownership and responsibility.  They should be equipped and trained on the tooling and solutions they will be employing.  Borrowing practices from Kanban, Scrum, Lean and even XP can help your teams organize, prioritize and focus on work.

Another key component is planning.  IT has always needed planning, but today’s orchestration engines, network controllers and automation solutions require a wider and deeper view into your ecosystem than you would normally see in your CMDB.  With the advent of policy-based computing, software-defined networks and virtual network functions driving service delivery, the levels of abstraction have jumped several orders of magnitude.  Standardization and homogeneous environments are critical to delivering the true value of automation.

Finally, borrowing the toolsets of the software engineer, including code repositories, CI/CD pipelining, test driven development and full dev/test/prod release cycles increases the team’s ability to manage the software-defined ecosystem.  Sound like a lot?  The good news is that you don’t have to consume all of this at once.  You will have to see what works and what doesn’t for your teams in your environment.  Just remember to come back to the main question, ‘How determined are you to change?’

SLAM Service Takes the Headache out of Licensing and Adoption

As a certified Lifecycle Advisor (LCA), GDT specializes in providing software solutions and enabling customer success through seamless adoption, management, and renewal services. Technology consumption models are shifting to a software-centric approach, many companies are finding themselves overly burdened by the administrative management of licenses, training, and adoption. Recognizing this, GDT has developed an approach to alleviate the complexity associated with these problems and provide customers with a holistic management solution.

Smart Licenses have opened up a new level of flexibility for our customers to manage users and licenses. GDT has the capability to consolidate smart licenses and reduce complexity of management. We are also able to transition existing product activation keys to smart licenses. Our focus is providing an end-to-end solution for the ongoing management and adoption of core licensing components of the enterprise IT environment.

GDT has invested in key certifications, processes, and tools to enable accelerated value capture through reduced management complexity as well as response and quoting times that are significantly faster than the industry average.