Press & News

GDT launches GWEN to promote the advancement of women in IT

Dallas, TX – Dallas-based technology and systems integrator GDT announced the formation of GWEN, an organization designed to encourage and promote the personal transformation and advancement of women in Information Technology.

GWEN, which stands for GDT Women’s Empowerment Network, was created by Brad Davenport, GDT’s Vice President of Service Delivery, and will work to promote equal opportunities for women and empower growth within the STEM (Science, Technology, Engineering and Mathematics) community. GWEN was created with the following four (4) initiatives in mind: mentorship and professional development, networking, education and community outreach.

According to Meg Gordon, GDT’s Vice President of Services Operations, “By utilizing GDT’s established business principles, GWEN will increase the impact of women in all aspects of business and technology.  This initiative gives women the ability to collaborate with other highly skilled, seasoned women professionals through focused leadership, visibility and recognition, networking opportunities, and a means of delivering personal and professional development programs.”

According to report from The World Economic Forum, “In Information and Communication Technology, a sector which struggles with talent shortages, only 37% of companies regard enhancing women’s workforce participation as an opportunity for expanding the talent pool.” GWEN aims to increase that percentage.

About GDT

Founded in 1996, GDT is an award-winning, international multi-vendor IT solutions provider and maintains high-level partner status with several of the world’s leading IT solutions and hardware providers, including HPE, Cisco and Dell EMC. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

Dallas Technology Integrator GDT Names Crystal Mullins Director―Global Operations and Strategic Planning

Dallas, TX – Dallas-based technology and systems integrator GDT today announced Crystal Mullins has been named Director―Global Operations and Strategic Planning, effective immediately. In her new role, Mullins will continue to focus on GDT’s expansion globally and drive key transformation initiatives across all organizations.

Mullins has been with GDT since 2013, originally working in the legal department, then being promoted to Managing Principal of Global Operations. In that role, she quickly established GDT’s presence in Brazil, and continued to expand GDT’s global footprint to include  product and services delivery across Europe and Asia. Mullins was responsible for increasing GDT’s global revenue by 1,000 percent, or tenfold, in just three (3) years.

According to GDT President Vinod Muthuswamy, “Crystal has worked to develop a Global Team comprised of both global sales support and international invoicing & accounting specialists. She has greatly expanded GDT’s product offerings across Latin America, EMEA and APAC and has also pioneered our global services offerings through development of strategic partnerships abroad.”

Mullins is an operations & administration professional with more than a decade of experience in business development, corporate governance and international compliance. She is an expert in building and developing delivery platforms that provide the creativity and flexibility customers need for success in today’s complex global business environment.

About GDT

Founded in 1996, GDT is an award-winning, international multi-vendor IT solutions provider and maintains high-level partner status with several of the world’s leading IT solutions and hardware providers, including HPE, Cisco and Dell EMC. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

Dallas Technology Integrator GDT names Meg Gordon Vice President of Services Operations

Dallas, TX – Dallas-based technology and systems integrator GDT today announced Meg Gordon has been named Vice President of Services Operations, effective immediately. In her new role, Gordon will be focused on delivering an enhanced customer experience to GDT clients by enhancing everything from project management and engineering delivery, to price quoting and the streamlining of project methodology.

According to GDT President Vinod Muthuswamy, “This will allow us to deliver a better experience to our Customers from Quoting, Project Management to Engineering Delivery. In the short period of time that Meg has been with GDT, she has had a huge impact on the transformation of the processes and I am extremely confident in her ability to lead this organization through the next phase of growth.”

Gordon is an IT service management and PMO specialist with 15+ years of experience, and specializes on controls, processes and metrics centered around quoting and project delivery. Prior to joining GDT, Gordon had her own consulting company that focused on PMO best practices and driving continuous improvement through organizations.

Gordon holds a Bachelor of Science in Information Science and Technology from the University of Wisconsin.  She is a certified Project Management Professional (PMP) through the Project Management Institute, and is ITIL v3 Foundation certified.

About GDT

Founded in 1996, GDT is an award-winning, international multi-vendor IT solutions provider and maintains high-level partner status with several of the world’s leading IT solutions and hardware providers, including HPE, Cisco and Dell EMC. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

 

GDT and HPE host another successful Dine & Dash event!

On April 19th, GDT and HPE hosted a Dine & Dash at Mexican Sugar, an award-winning Cocina and Cantina at The Shops at Legacy in Plano. Attendees watched an HPE presentation on the SimpliVity 380, the IT industry’s most robust hyperconverged platform. All in attendance received a $50 VISA gift card, and Ken Munson, CitiBank’s Information Security Officer, won the raffle–a weekend stay at The Gaylord Texan in Grapevine. Here’s the really cool part–each of those in attendance were sent home a hero with a gourmet Mexican food dinner for 4. Great event, and well attended with over 30 guests!

DALLAS TECHNOLOGY INTEGRATOR GDT NAMES TOM LUTZ DIRECTOR OF SALES—EAST

Dallas, TX – Dallas-based technology integrator GDT today announced Tom Lutz has been named Director of Sales—East, effective immediately. As Director of Sales for the eastern United States, Lutz will be focused on recruiting, training and developing a high-performing sales team focused primarily on new business development. Lutz will design and implement a strategic plan to meet GDT’s aggressive revenue and profitability goals.

Prior to GDT, Lutz was at CompuCom for 8 years. While there, he held vice president roles responsible for sales territories and strategic accounts. Before that, Lutz worked for 10 years at Zones, a technology solutions provider, where he was responsible for its strategic sales direction nationwide.

Having worked in IT solutions for over 20 years, Lutz brings more than his vast sales experience to the table. He’s also led teams responsible for implementation, service delivery, engineering, solutions architecture and program management.

Lutz holds a Bachelor of Science degree from Drexel University in Accounting and Marketing.

About GDT

Founded in 1996, GDT is an award-winning, international multi-vendor IT solutions provider and Cisco Gold Partner. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

DALLAS TECHNOLOGY INTEGRATOR GDT NAMES MICHAEL SOUZA DIRECTOR OF SALES—WEST

Dallas, TX – Dallas-based technology integrator GDT today announced Michael Souza has been named Director of Sales—West, effectively immediately. As Director of Sales for the western United States, Souza will be focused on expanding GDT’s customer base in these technology-centric regions: Silicon Valley, Southern California, Seattle, WA. and Phoenix, AZ.

Souza, a United States Air Force veteran, brings years of sales and technical experience to his new role, having worked with some of the largest corporations in the high-tech sector. He’s held several executive leadership positions in the Bay Area, as well, and offers a unique perspective, having served as both integration partner and customer.

Prior to joining GDT, Souza spent 11 years at FusionStorm, Inc., a $700M+ solutions provider. For the last 8 years at FusionStorm, Souza led worldwide sales, marketing, customer service and consulting engineering.  Prior to FusionStorm, Souza worked in the telecommunications industry for 16 years in various roles. Souza got his start in the technology field while in United States Air Force, where he worked as an Electronics Officer.

Souza attended The University of California at Berkeley, earning a Bachelor of Science degree in Mechanical Engineering. He also holds an Associate of Science degree in Communications-Electronics.

About GDT

Founded in 1996, GDT is an award-winning, international multi-vendor IT solutions provider and Cisco Gold Partner. GDT specializes in the consulting, designing, deploying, and managing of advanced technology solutions for businesses, service providers, government, and healthcare. The GDT team of expert architects and engineers maintain the highest level of certifications to translate the latest ideas and technologies into innovative solutions that realize the vision of business leaders.

A Note from GDT President Vinod Muthuswamy

From everyone at GDT, I want to wish everyone a Happy New Year! I want to say thank you to our amazing customers for a phenomenal partnership in 2017. We continue to see digital transformation across our Customer base. Let me talk about a few key trends that we are seeing.

Digital is the new norm. Digital continues to be the result of the concurrence of IIOT, Data and automation. Hybrid Cloud continues to gain more interest as more Customers pivot towards combining the best of private and public cloud solutions. Most of these decisions are centered on agility, business value and time to market. If you haven’t started having a cloud conversation or thinking about your Digital strategy, I strongly urge you to do so.

GDT continues to be a thought leader in these areas increasing the value of consumption of technology across our Customers. You will continue to see GDT’s commitment to delivering excellent customer experience as we always do, but also driving innovation across these areas to enable you through the various phases of your journey.

SLAM Service Takes the Headache out of Licensing and Adoption

As a certified Lifecycle Advisor (LCA), GDT specializes in providing software solutions and enabling customer success through seamless adoption, management, and renewal services. Technology consumption models are shifting to a software-centric approach, many companies are finding themselves overly burdened by the administrative management of licenses, training, and adoption. Recognizing this, GDT has developed an approach to alleviate the complexity associated with these problems and provide customers with a holistic management solution.

Smart Licenses have opened up a new level of flexibility for our customers to manage users and licenses. GDT has the capability to consolidate smart licenses and reduce complexity of management. We are also able to transition existing product activation keys to smart licenses. Our focus is providing an end-to-end solution for the ongoing management and adoption of core licensing components of the enterprise IT environment.

GDT has invested in key certifications, processes, and tools to enable accelerated value capture through reduced management complexity as well as response and quoting times that are significantly faster than the industry average.

How Machine Learning is Delivering Analytics and Automation with New Platform

As technology environments become more complex, organizations are challenged with responding to a new and dynamically changing IT landscape. Teams can no longer keep up with ongoing maintenance using a standard manual approach while simultaneously executing planning and strategy to continue creating value for the organization.

In response to this set of challenges, GDT has initiated a strategic service offering leveraging Cisco Business Critical Services to deliver turnkey solutions for analytics, automation, compliance, and security. These services are designed to alleviate IT strain and allow teams to focus more on innovating and less on repetitive, daily maintenance tasks.

Cisco Business Critical Services is a suite of advanced optimization capabilities available from GDT that enable organizations to reduce risk, accelerate business agility, and reduce overall complexity and cost. Through an advanced analytics and machine learning platform, GDT guides customers through the process of automating and orchestrating complex processes, collecting and interpreting analytics data, and securing the environment through AI and advanced threat prevention techniques.

These new services harness the power and intelligence of AI and machine learning to optimize IT talent, knowledge, and skills and allow organizations to solve their problems first and ultimately get closer to their end user/customer.  GDT integrates these services for our customers through extensive learning and collaboration to ensure deployments achieve the desired outcomes. We focus on decreasing downtime, accelerating remediation, delivering insights, and reducing risk.

Learn more about our full range of Optimization Services

Inside the Security Operation Center with LogRhythm Advanced Intelligence Engine

Security moves very quickly. We live in a world where a ransomware attack can travel the globe and infect hundreds of thousands of computers before security engineers have had a chance to find out what is happening. To stay one step ahead of threats, we need cheat codes. We need to be able to see threats as they hit our networks before they get added to threat lists when it could already be too late.

LogRhythm is giving security engineers the tools to create their own cheat codes. It isn’t up-up-down-down-left-right-left-right-B-A, but if created properly, it could be just as powerful as the Konami Code. LogRhythm delivers their Advanced Intelligence Engine with over 900 rules out of the box, which cover a broad spectrum of attacks from insider threats to sophisticated intrusions. For more fine grain control over security alerts, security analysts can create custom rules for more visibility and detection within their own networks.

LogRhythm is different from traditional security monitoring tools since it correlates all data in the system logs, not just suspected security events. This makes tuning the platform for false positives more difficult but far more insightful. Modern attacks can come from any number of sources, many of which could look like normal traffic to a security analyst. LogRhythm’s Advanced Intelligence Engine uses 70 different log metadata fields to perform real-time analysis of all incoming logs for correlation and security anomalies.

For the high-volume alerts that have a standard response, security engineers can also leverage SmartResponse. SmartResponse can be called by Advanced Intelligence Engine rules to perform tasks and run scripts with little to no interaction from the engineer. If a critical service on a server crashes and doesn’t come back up after a set time, a SmartResponse can be triggered to restart it and alert an engineer, if repeated login attempts are detected for a user, SmartResponse can lock the account until an administrator investigates.

They may not be traditional cheat codes, but LogRhythm’s Advanced Intelligence Engine and SmartResponse allow security engineers to stay one step ahead of a world of threats.

DevOps Team Invests in Agile Operations Model

Leading a team of developers working on IT solutions during a transcendental shift has been an eye-opening experience.  Traditional software development has a cadence and regularity that makes integrating new processes fairly straightforward.  It helps that a lot of the Agile ecosystem was crafted for and by software teams.  The status-quo is always comfortable.

These days, I find myself in an environment that is anything but regular.  The sheer landslide of products and solutions that are bubbling up as software permeates the traditional infrastructures of our networks and data centers leads to the technical equivalent of ‘Who’s On First?’.  Pair that with a constant need to customize, integrate and create on top of canned solutions drives project complexity through the roof.  To bring order to the madness requires a new look at practices from industry, engineering, and development.

Today’s IT teams are being caught flat-footed, without the processes or workflows to keep up with the pace of business or technology, but the Agile mantra of ‘release early, release often’ doesn’t apply when you need to guarantee five 9’s.  Is there a middle ground?  Can we speed the IT response while still guaranteeing uptime?  The short answer is ‘Yes’, but it requires you ask another question, ‘How determined are you to change?’.

While delving deeply into how to achieve operational transformation is out of scope for this article, I would like to touch on some highlights from our own experience.  Most importantly, you must fully embrace the concept of team.  There really are no ‘I’s’, there is a unified front and the circle of trust is strong.  The team should share a vision of their process which gives them ownership and responsibility.  They should be equipped and trained on the tooling and solutions they will be employing.  Borrowing practices from Kanban, Scrum, Lean and even XP can help your teams organize, prioritize and focus on work.

Another key component is planning.  IT has always needed planning, but today’s orchestration engines, network controllers and automation solutions require a wider and deeper view into your ecosystem than you would normally see in your CMDB.  With the advent of policy-based computing, software-defined networks and virtual network functions driving service delivery, the levels of abstraction have jumped several orders of magnitude.  Standardization and homogeneous environments are critical to delivering the true value of automation.

Finally, borrowing the toolsets of the software engineer, including code repositories, CI/CD pipelining, test driven development and full dev/test/prod release cycles increases the team’s ability to manage the software-defined ecosystem.  Sound like a lot?  The good news is that you don’t have to consume all of this at once.  You will have to see what works and what doesn’t for your teams in your environment.  Just remember to come back to the main question, ‘How determined are you to change?’