Case StudiesWe engage with customers to drive innovation and business outcomes

Healthcare Provider Faces Customer Satisfaction Crisis

Healthcare Provider Faces Customer Satisfaction Crisis

A national healthcare organization with over forty (40) offices throughout the United States was dissatisfied with their first-level support management, which was reactive and didn’t uncover and remediate issues prior to them occurring. They needed a solution that would discover and fix “red flag” issues before users were aware or affected by them. They turned…

Stringent Demands for Global Router Replacement Project

Stringent Demands for Global Router Replacement Project

A U.S. government organization that provides goods and services to military veterans throughout the world, needed to replace 1,400 Cisco routers at hundreds of locations that spanned twenty-five (25) countries. The customer was informed by Cisco that routers they had deployed only one (1) year prior contained a manufacturing defect that required their immediate replacement.…

When a Redundancy Plan Needs…Redundancy

When a Redundancy Plan Needs…Redundancy

An online social networking and news service with almost 400 million active users worldwide required a fully managed optical networking solution installed for redundancy at its three (3) primary data centers located throughout the United States. They needed engineering specialists in both optical networking and managed services to conduct an assessment on their redundancy plan…

Financial Technology Firm Couldn’t Find the Perfect IT Professional

Financial Technology Firm Couldn’t Find the Perfect IT Professional

A financial technology firm with a national customer base found themselves in need of immediate help finding the right IT professional who could complete a months-long project in a reduced time frame. Their commitment to delivering cutting-edge solutions by utilizing the latest technologies to financial services customers was greatly hampered, as their IT staff, who…

Distributor turns to Trusted Adviser for Data Center Migration

Distributor turns to Trusted Adviser for Data Center Migration

A large, decades-old food and beverage distribution company that serves the southwestern United States had plans to move its corporate data center off-site to a 3rd party data center. But their CIO had the uneasy feeling that their IT organization, including compute, network, storage, database, mainframe, operations, and the applications team, weren’t working from the…

SD-WAN Delivers Perfect Solution, Cost Savings

SD-WAN Delivers Perfect Solution, Cost Savings

A global software company that specializes in employee benefits solutions wanted to reduce the inherent complexity that came from managing their wide area network, especially as it pertains to their ninety-plus (90+) branch offices. They turned to GDT, their longtime technology solutions provider and partner, and its talented solutions architects and engineers that manage their…

AWS Cloud Assessment Uncovers Best Practices Concerns

AWS Cloud Assessment Uncovers Best Practices Concerns

An entertainment corporation that distributes interactive television and audio programming to over 10 million subscribers nationwide, suspected their prior AWS Cloud migration, conducted in-house by their IT staff, wasn’t implemented to deliver the results they had hoped it would accomplish. They turned to GDT’s AWS Cloud experts to conduct an assessment and determine the level…

Software Adoption on a Global Scale

Software Adoption on a Global Scale

A large, multi-national oil & gas corporation whose offices span the globe needed help understanding how to partition, organize and track the utilization of Cisco software licensing throughout its organization, numbered at well over 10,000 employees. Cisco’s Smart Software Licensing A couple of years ago, Cisco introduced smart licensing, a cloud-based software license management tool…

GDT’s Smart Net Total Care Practice – A Holistic Approach

GDT’s Smart Net Total Care Practice – A Holistic Approach

Asset Inventory on a global scope A leading global communications corporation that specializes in providing customized solutions and services to the oil & gas industry needed help identifying thousands of segmented assets throughout the world. They turned to GDT, one of the few network integrators that maintains a practice of highly-tenured professionals whose sole focus…

Business Growth Dreams, Network Growth Nightmares

Business Growth Dreams, Network Growth Nightmares

National Aviation Company turns to GDT to examine, fix issues related to rapid network growth A national aviation company that provides business and personal travel services at sixty (60) locations from coast to coast needed immediate help with an IT infrastructure that had rapidly grown due to several acquisitions and mergers. The company’s small IT…