Category: News

GDT and QTS Enter Into Cloud and Managed Services Partnership

Agreement represents continued successful execution on QTS’ strategic growth plan

QTS Realty Trust (NYSE: QTS), a leading provider of software-defined and mega-scale data center solutions, today announced that it has entered into a strategic partnership with GDT, an international provider of managed IT solutions, representing a key step in QTS’ strategic growth plan announced in February 2018. Under the agreement, QTS will transition certain cloud and managed services customer contracts and support to GDT. QTS expects to complete its transfer of approximately 200 specific customers to GDT by the end of 2018.

Under the terms of the agreement, GDT will expand its colocation presence within QTS facilities to support customers as they are migrated to GDT’s platform. As GDT is an existing QTS partner and CloudRamp customer, QTS will facilitate a seamless integration with GDT through its Service Delivery Platform (SDP), which will provide customers enhanced visibility and control of their IT environments. Upon transition of the customers, GDT will maintain the current service level and support pursuant to the terms of each individual customer contract.

“We are pleased to partner with GDT, a leading managed IT provider and current QTS CloudRamp customer, to extend our hybrid solution capabilities while maintaining the consistent world-class service and support our customers have come to expect,” said Chad Williams, Chairman and CEO – QTS.

“This agreement also represents the next step in our strategic plan to accelerate growth and profitability,” Mr. Williams continued. “Consistent with our goal of narrowing the scope of cloud and managed services that we directly deliver, this partnership improves our ability to continue to deliver a differentiated hybrid solution, while unlocking enhanced profitability and future growth opportunities for QTS. Through SDP, we can enable a broader set of services for our customers through partner platforms including public cloud providers, Nutanix for Private Cloud, Megaport and Packetfabric for universal software-defined connectivity, and now GDT for managed hosting and other IT solutions.”

As part of the agreement, GDT will pay QTS a recurring partner channel fee based on revenue that is transitioned, as well as future growth on those accounts. While the financial benefit to QTS during the year will be relatively modest as the accounts are transitioned, this partnership arrangement is expected to support future revenue growth and profitability, beginning in 2019 and beyond, without significant cost to QTS. QTS expects that, in transitioning customer contracts to GDT, the Company will be able to drive accelerated leasing performance and growth, improve predictability in its business and significantly enhance overall profitability.

“We are pleased to expand our partner ecosystem with QTS, one of the leading innovators in the data center space,” said GDT CEO, JW Roberts. “This new partnership will greatly enhance our customer-first focus and our ability to consistently deliver innovative solutions to the IT industry. We look forward to managing a smooth customer transition and delivering additional value.”

In connection with today’s announcement, QTS also announced that the Company will issue its financial results for the first quarter ended March 31, 2018 before market open on Wednesday, April 25, 2018. The Company will also conduct a conference call and webcast at 7:30 a.m. Central time / 8:30 a.m. Eastern time. The dial-in number for the conference call is (877) 883-0383 (U.S.) or (412) 902-6506 (International). The participant entry number is 7555289# and callers are asked to dial in ten minutes prior to start time. A link to the live broadcast and the replay will be available on the Company’s website ( under the Investors tab.

About GDT 

Headquartered in Dallas, TX with approximately 700 employees, GDT is a global IT integrator and solutions provider approaching $1 Billion in annual revenue. GDT aligns itself with industry leaders, providing the design, build, delivery and management of IT solutions and services.

About QTS 

QTS Realty Trust, Inc. (NYSE: QTS) is a leading provider of data center solutions across a diverse footprint spanning more than 6 million square feet of owned mega scale data center space throughout North America. Through its software-defined technology platform, QTS is able to deliver secure, compliant infrastructure solutions, robust connectivity and premium customer service to leading hyperscale technology companies, enterprises, and government entities. Visit QTS at, call toll-free 877.QTS.DATA or follow on Twitter @DataCenters_QTS.

Inside the Security Operation Center with LogRhythm Advanced Intelligence Engine

Security moves very quickly. We live in a world where a ransomware attack can travel the globe and infect hundreds of thousands of computers before security engineers have had a chance to find out what is happening. To stay one step ahead of threats, we need cheat codes. We need to be able to see threats as they hit our networks before they get added to threat lists when it could already be too late.

LogRhythm is giving security engineers the tools to create their own cheat codes. It isn’t up-up-down-down-left-right-left-right-B-A, but if created properly, it could be just as powerful as the Konami Code. LogRhythm delivers their Advanced Intelligence Engine with over 900 rules out of the box, which cover a broad spectrum of attacks from insider threats to sophisticated intrusions. For more fine grain control over security alerts, security analysts can create custom rules for more visibility and detection within their own networks.

LogRhythm is different from traditional security monitoring tools since it correlates all data in the system logs, not just suspected security events. This makes tuning the platform for false positives more difficult but far more insightful. Modern attacks can come from any number of sources, many of which could look like normal traffic to a security analyst. LogRhythm’s Advanced Intelligence Engine uses 70 different log metadata fields to perform real-time analysis of all incoming logs for correlation and security anomalies.

For the high-volume alerts that have a standard response, security engineers can also leverage SmartResponse. SmartResponse can be called by Advanced Intelligence Engine rules to perform tasks and run scripts with little to no interaction from the engineer. If a critical service on a server crashes and doesn’t come back up after a set time, a SmartResponse can be triggered to restart it and alert an engineer, if repeated login attempts are detected for a user, SmartResponse can lock the account until an administrator investigates.

They may not be traditional cheat codes, but LogRhythm’s Advanced Intelligence Engine and SmartResponse allow security engineers to stay one step ahead of a world of threats.

DevOps Team Invests in Agile Operations Model

Leading a team of developers working on IT solutions during a transcendental shift has been an eye-opening experience.  Traditional software development has a cadence and regularity that makes integrating new processes fairly straightforward.  It helps that a lot of the Agile ecosystem was crafted for and by software teams.  The status-quo is always comfortable.

These days, I find myself in an environment that is anything but regular.  The sheer landslide of products and solutions that are bubbling up as software permeates the traditional infrastructures of our networks and data centers leads to the technical equivalent of ‘Who’s On First?’.  Pair that with a constant need to customize, integrate and create on top of canned solutions drives project complexity through the roof.  To bring order to the madness requires a new look at practices from industry, engineering, and development.

Today’s IT teams are being caught flat-footed, without the processes or workflows to keep up with the pace of business or technology, but the Agile mantra of ‘release early, release often’ doesn’t apply when you need to guarantee five 9’s.  Is there a middle ground?  Can we speed the IT response while still guaranteeing uptime?  The short answer is ‘Yes’, but it requires you ask another question, ‘How determined are you to change?’.

While delving deeply into how to achieve operational transformation is out of scope for this article, I would like to touch on some highlights from our own experience.  Most importantly, you must fully embrace the concept of team.  There really are no ‘I’s’, there is a unified front and the circle of trust is strong.  The team should share a vision of their process which gives them ownership and responsibility.  They should be equipped and trained on the tooling and solutions they will be employing.  Borrowing practices from Kanban, Scrum, Lean and even XP can help your teams organize, prioritize and focus on work.

Another key component is planning.  IT has always needed planning, but today’s orchestration engines, network controllers and automation solutions require a wider and deeper view into your ecosystem than you would normally see in your CMDB.  With the advent of policy-based computing, software-defined networks and virtual network functions driving service delivery, the levels of abstraction have jumped several orders of magnitude.  Standardization and homogeneous environments are critical to delivering the true value of automation.

Finally, borrowing the toolsets of the software engineer, including code repositories, CI/CD pipelining, test driven development and full dev/test/prod release cycles increases the team’s ability to manage the software-defined ecosystem.  Sound like a lot?  The good news is that you don’t have to consume all of this at once.  You will have to see what works and what doesn’t for your teams in your environment.  Just remember to come back to the main question, ‘How determined are you to change?’

SLAM Service Takes the Headache out of Licensing and Adoption

As a certified Lifecycle Advisor (LCA), GDT specializes in providing software solutions and enabling customer success through seamless adoption, management, and renewal services. Technology consumption models are shifting to a software-centric approach, many companies are finding themselves overly burdened by the administrative management of licenses, training, and adoption. Recognizing this, GDT has developed an approach to alleviate the complexity associated with these problems and provide customers with a holistic management solution.

Smart Licenses have opened up a new level of flexibility for our customers to manage users and licenses. GDT has the capability to consolidate smart licenses and reduce complexity of management. We are also able to transition existing product activation keys to smart licenses. Our focus is providing an end-to-end solution for the ongoing management and adoption of core licensing components of the enterprise IT environment.

GDT has invested in key certifications, processes, and tools to enable accelerated value capture through reduced management complexity as well as response and quoting times that are significantly faster than the industry average.

How Machine Learning is Delivering Analytics and Automation with New Platform

As technology environments become more complex, organizations are challenged with responding to a new and dynamically changing IT landscape. Teams can no longer keep up with ongoing maintenance using a standard manual approach while simultaneously executing planning and strategy to continue creating value for the organization.

In response to this set of challenges, GDT has initiated a strategic service offering leveraging Cisco Business Critical Services to deliver turnkey solutions for analytics, automation, compliance, and security. These services are designed to alleviate IT strain and allow teams to focus more on innovating and less on repetitive, daily maintenance tasks.

Cisco Business Critical Services is a suite of advanced optimization capabilities available from GDT that enable organizations to reduce risk, accelerate business agility, and reduce overall complexity and cost. Through an advanced analytics and machine learning platform, GDT guides customers through the process of automating and orchestrating complex processes, collecting and interpreting analytics data, and securing the environment through AI and advanced threat prevention techniques.

These new services harness the power and intelligence of AI and machine learning to optimize IT talent, knowledge, and skills and allow organizations to solve their problems first and ultimately get closer to their end user/customer.  GDT integrates these services for our customers through extensive learning and collaboration to ensure deployments achieve the desired outcomes. We focus on decreasing downtime, accelerating remediation, delivering insights, and reducing risk.

Learn more about our full range of Optimization Services

A Note from GDT President Vinod Muthuswamy

From everyone at GDT, I want to wish everyone a Happy New Year! I want to say thank you to our amazing customers for a phenomenal partnership in 2017. We continue to see digital transformation across our Customer base. Let me talk about a few key trends that we are seeing.

Digital is the new norm. Digital continues to be the result of the concurrence of IIOT, Data and automation. Hybrid Cloud continues to gain more interest as more Customers pivot towards combining the best of private and public cloud solutions. Most of these decisions are centered on agility, business value and time to market. If you haven’t started having a cloud conversation or thinking about your Digital strategy, I strongly urge you to do so.

GDT continues to be a thought leader in these areas increasing the value of consumption of technology across our Customers. You will continue to see GDT’s commitment to delivering excellent customer experience as we always do, but also driving innovation across these areas to enable you through the various phases of your journey.

New GDT Services and Capabilities for Public Sector, Services Providers

2017 was a year of new capabilities, as GDT captured numerous awards and certifications recognizing a continued effort to grow an already robust portfolio of IT solutions. Demonstrating further investment in supporting Service Provider customers, GDT was the first company in North America to obtain a Master Service Provider Specialization from Cisco.

To earn this distinction, GDT achieved multiple training and technical program certification requirements, demonstrating GDT’s proprietary methodology of designing and deploying next-generation carrier-class networks.

In November, GDT announced it was awarded a Texas Department of Information Resources (DIR) contract for Managed Network Services for telecommunication (DIR-TSO-TMP-262).  The contract is available to Texas state and local government, public education, and other public entities in Texas.

GDT was also recently named a lifecycle advisor (LCA) partner by Cisco. A program available by invitation only, LCA partner status expands GDT’s ability to help customers make the most of their IT investments through a high-touch, “white-glove” approach delivered by a team of dedicated lifecycle services resources providing visibility and responsiveness unparalleled in the industry.

Cisco Improves SDN Support For Rival VMware; Adds Docker Containers

By Mark Haranas from CRN

Cisco is striving to shed its image as a purely proprietary company by launching a software release for its Application Centric Infrastructure (ACI) that extends integration with its software-defined networking rival VMware as well as in Microsoft environments. The San Jose, Calif.-based networking leader is also adding support for Docker containers. (more…)

The IoT Connection: Cisco to Buy Analytics Specialist ParStream

By Mark Haranas from CRN

Cisco Systems Monday disclosed plans to acquire privately held ParStream, developer of a distributed, massively parallel processing columnar database that’s designed to analyze and filter billions of records in sub-second time. (more…)