Cloud calling is the more secure, scalable way to serve your business communication needs. But that doesn’t mean you have to completely abandon your existing Private Branch Exchange (PBX) infrastructure. You can integrate cloud features to create the perfect balance for your unified communications (UC) needs—whether on-premises, in the cloud, or a mix of both.
When selecting cloud communications, consider who will host your solution and whether you want a simple-to-manage multitenant solution or a highly customizable multi-instance or private cloud solution. Also consider whether you have Cisco Unified Communications Manager (UCM) or third-party PBX systems on-premises, and whether you need a combination of options to support your geodispersed organization. Cloud calling comes in all shapes and sizes, and it’s important to find the perfect balance for your organization.
Cisco Cloud Calling offers distinct advantages:
- Secure calling with encryption and carrier-grade cloud infrastructure
- Global regulatory expertise and compliance across all markets served
- Easier control for IT through simple web portals
- Customization; you have the option to get the best of cloud services while leveraging existing investments, or go straight to the cloud and avoid major capital outlays.
Several studies have shown that UC is moving to the cloud. BroadSoft’s Cloud Collaboration survey showed that 80% of enterprises are considering moving to cloud UC and that 78% feel that the cloud addresses productivity improvement needs. Furthermore, Gartner’s Magic Quadrant for UCaaS showed that 90% of IT leaders will not purchase new premise-based UC infrastructure. Early adopters have already started making the transition, as a study by Nemertes showed that 29% have fully adopted cloud-based platforms and 38% use a mix of cloud and on-premise platforms.
Cloud calling solutions from Cisco enable you to upgrade your PBX network with a secure cloud solution, while extending your capability to meet future collaboration needs. Integrating cloud-based applications with your existing on-premises platforms requires the right approach. Contact GDT to learn more about what Cisco Cloud Calling can do for your organization.