GDT Next Gen Customer Support Center

Who is GDT

Why is GDT different?

About General Datatech

About General Datatech

At GDT, we keep businesses connected by providing the crucial bridge between technologies and their bottom-line business requirements. We show them how to expand and create new markets. Help them deliver better services. And enable them to increase workforce productivity like never before. All with minimal risk and disruption. You see, at GDT, we’re not just wired to be different. We’re wired to be better.

Delivering exceptional

General Datatech (GDT) is a Cisco Gold Partner with a long list of prestigious awards, numerous master specializations, and expertise in borderless networks, collaboration and data center technologies across multiple market segments. All of which makes us one of the most respected VARs in the industry.

Connecting you to...everything

A powerhouse of next-generation IT thought leadership, GDT’s core business is delivering large complex solutions utilizing advanced technologies such as Cisco, EMC, VMware and others to businesses and service providers coast to coast. Armed with real world experience, impressive certifications and partnerships, our engineering and professional services teams empower businesses to succeed in ways that are truly exceptional, as evidenced by the fact that we’ve built our business on enduring relationships, referrals and word of mouth.

With years of success delivering advanced technologies, project knowledge, company resources, technical expertise and sourcing experience, GDT is THE choice for forward thinking businesses looking for low-risk, high-value IT solutions.

What sets GDT apart?

We exist to help our customers stay connected. Period. The solutions we design are ones we would recommend if they were our own companies, without regard to our own short-term interest.

We do it all. From design solutions to staging and training to physical implementations of all the technology we offer. Plus we offer comprehensive managed services, and our own cable manufacturing.

We’re a nimble, adaptive organization able to hit the ground running with strategic, customized solutions based on real world, real time business needs.

We cherry pick the best talent in the industry and then empower them to perform. When you work with us, you’ll have direct access to a smart, stable engineering team with an unparalleled track record for success.

We’re scalable. No matter what size your enterprise, our expertise across the technology spectrum enables us to work as an efficient, virtual extension of your organization.

We have a diverse workplace and an open culture. Our offices are designed to encourage interactions and collaboration among team members.

Our Founder

JW Roberts
President and CEO, General Datatech

An innovative and results-driven leader with a 20-year industry track record, Roberts founded General Datatech in 1996 with a singular and straightforward goal: Help customers achieve high levels of innovation and productivity through technology.

Under Roberts’ dynamic leadership, GDT completed a triple Cisco audit and received Master certification in Collaboration, Security and Cloud Builder making them an exclusive partner to achieve this status.

Roberts credits much of his success to the fact that GDT hires the best talent in the industry and then empowers them to perform. Roberts’ strong emphasis on people development is evident in the inclusive and diverse workplace that encourages interactions and collaboration among team members.

While guiding GDT’s 300+ employees, Roberts is also directly involved in customer engagements, providing analysis and consulting on network design and implementation of core routing and switching, unified communications, security, wireless, and security solutions. In addition, he spearheads GDT’s efforts to serve as a resource for customers in learning to harness the power of technology.

Recently, Roberts led the company’s move into a new customer support center—transforming a vacant building into a state-of-the-art, ‘green’ facility that features an advanced working laboratory for technology staging, testing and education.

Prior to founding GDT, Roberts spent his earlier years as a sales professional in the technology industry, where he worked closely with clients and their engineering teams to analyze and plan highly complex solutions. Roberts earned a bachelor’s degree in Business Administration from Drake University.